Technology

Senior UX Researcher (Remote)

Remote   |   Full Time

Company Description

Many Filipinos do not have easy or affordable access to basic financial services like bank accounts, remittance services and investment products. 

Blockchain technology is solving many of these problems through cryptocurrencies and digital assets.  By providing an exchange platform for cryptocurrencies and digital assets, PDAX aims to make financial products and services cheaper and more accessible to the ordinary Filipino.

PDAX operates an open marketplace for digital assets, i.e. PDAX.ph and retail distribution app for securities, e.g. Bonds.PH.

PDAX is a financial institution regulated by the Bangko Sentral ng Pilipinas (BSP), and is Series A venture backed by the global leaders in crypto and blockchain technology, and by SEA-focused venture capital firms.

Responsibilities

  • Proactively identify user research projects within your groups. 
  • Work collaboratively with Product Managers to execute research projects.
  • Divide your time across strategic research, problem validation, and solution validation.
  • Guide, and where necessary train, Product Designers in how to undertake evaluative research projects and in how to create strategic deliverables (such as journey maps, storyboards, competitive analyses, and personas).
  • Form a working understanding of the technology and features of the stage groups to which you are assigned, and have working knowledge of the end-to-end product.
  • Evangelize research. Share user insights with the broader organization and externally in creative ways to increase empathy.
  • Lead strategic user research initiatives that span multiple stage groups (and possibly the entire product).
  • Mentor UX Researchers, both inside and outside of your stage groups.
  • Actively contribute to UX Research processes, documentation, and repositories.
  • Interview potential UX candidates.

Qualifications

  • Significant professional experience with mixed methods user research.
  • Experience with both quantitative and qualitative research methods
  • Experience integrating user research into product designs.
  • Excellent planning and organizational skills with the ability to manage multiple competing priorities.
  • Share our values , and work in accordance with those values.
  • Experience working for a tech startup.
  • Experience working with a remote team.
  • Enterprise software experience.

Nice to have

  • Willingness to work in a startup environment
  • Eagerness to learn new skills and grow professionally and personally
  • Enthusiasm for trading stocks, ForEx, cryptocurrencies
  • Interest in blockchain and cryptocurrencies
  • Experience working with a global, distributed team
  • Entrepreneurial spirit – you’re not here to just execute, challenge us and inspire us and make this your company too!

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